Privacy Policy

1. Who We Are

Rad Cat Psychic is operated by Arden. We offer one-on-one psychic readings via phone call. If you have any questions about this policy, reach out:

2. What Information We Collect

When you book or pay for a session, we may collect:

  • Name, to identify you and address you during your reading

  • Email address, to send booking confirmations and receipts

  • Phone number, required to conduct your reading

  • Payment information, processed securely through Stripe; we do not store your card details directly

  • Any information you share voluntarily, during booking or in your session (e.g., questions, personal context)

We also collect basic technical data automatically when you visit our site, including your IP address, browser type, and pages visited. This is standard behavior of web hosting platforms and helps us understand how the site is used.

3. How We Use Your Information

We use your information to:

  • Schedule and conduct your reading

  • Process your payment

  • Send receipts and booking confirmations

  • Respond to questions or support requests

  • Improve our website and services

We do not sell your personal information. Ever.

4. Stripe (Payment Processing)

Payments are handled by Stripe, a third-party payment processor. When you pay, Stripe collects and processes your payment details directly. We receive limited information (such as your name and email) to confirm your transaction.

You can review Stripe's privacy policy at stripe.com/privacy.

5. Cookies and Tracking

Our website is hosted on Hostinger and may use cookies, small files stored on your device, to keep the site functioning and collect basic analytics. These are not used to track you across other websites or for advertising.

You can disable cookies in your browser settings, though some parts of the site may not work as expected.

6. How We Store and Protect Your Data

Your information is stored securely through our hosting and booking platforms. We do not retain session content (what you share during readings) in any formal database. We keep transaction records (name, email, amount) as required for basic business recordkeeping.

We take reasonable precautions to protect your data, but no method of transmission over the internet is 100% secure.

7. How Long We Keep Your Data

We retain booking and payment records for up to 3 years for business and tax purposes. If you'd like your data deleted sooner, just ask (see Section 10).

8. Your Rights (CCPA, California Residents)

If you're a California resident, you have the right to:

  • Know what personal information we've collected about you

  • Request deletion of your personal information

  • Opt out of the sale of your data (we don't sell it, but you have this right)

To exercise these rights, contact us at arden@radcatpsychic.com.

9. Your Rights (GDPR, EU/EEA Residents)

If you're located in the European Union or European Economic Area, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict how we process your data

  • Request a portable copy of your data

  • Lodge a complaint with your local data protection authority

Our legal basis for processing your data is contract performance (we need it to deliver your reading) and legitimate interests (basic business recordkeeping).

To exercise any of these rights, contact: arden@radcatpsychic.com

10. Contact & Data Requests

For any privacy-related questions, access requests, or deletion requests:

Email: arden@radcatpsychic.com
Phone: 605-403-6167

We'll respond within 30 days.

11. Changes to This Policy

If we update this policy, we'll post the new version here with a revised "last updated" date. Continued use of the site after changes means you accept the updated policy.